LANDLORDS

Our mission is simple; To provide a service that is worry free with fully referenced tenants, guaranteed top market rents with a managed service that gives you total peace of mind. We understand your property is one of your largest and most valuable assets and know that you must have complete trust in us to provide a completely professional and trouble free let.
We also employ a Chinese Liaison office during the Student season as a large number of Students are from China. We are the only agency to do this.
 
OUR SERVICE
We pride ourselves on being experts in our field and feel confident we can find you a quality tenant quicker than our competitors. Jackson & Co offer a fully managed service with the emphasis on the finer details. Thus, giving you total peace of mind that we will manage your property professionally.

Jackson & Co inform our clients about any changes in market conditions and housing legislation. Our tenancy agreements are regularly updated to encompass current practices and procedures and our staff attend legal courses regularly to keep abreast of the ever-changing compliance regulations. Our opening hours make us one of the hardest working agents in Colchester.

MARKETING
We invest heavily in marketing and advertising and have a recognised and respected brand. Your property will be marketed within hours of our valuation, (subject to all the data being provided) reducing the time that it is vacant.

As well as our distinctive 'To Let' boards, we advertise on all major portals and in local media. We have a unique interactive website and provide a ‘micro-site’ for all Landlords to share their property via social media with their friends and followers. Our ‘state of the art’ software allows new properties to be viewed by hundreds of applicants immediately via e-mail and SMS text.

Our office is uniquely placed near to the University which means we have applicants continuously walking into the office to enquire about accommodation. This ‘bucks the trend’ for the average letting agent as many completely rely on the internet to market properties. Our location also means that we can show the majority of properties any time of the day and at short notice.

Due to the amount of properties that we manage, we have a large dedicated team with several departments, so our office is always well manned and phone calls are not missed. We aim to offer the highest level of customer service.

Most of our business comes from referrals. We believe action speaks louder than words!



THE SERVICE
Thanks to our experience, knowledge, unique positioning within the local market and unrivalled demand, we regularly achieve higher and quicker rents than other local agents, especially with our student properties.

We use Homelet, the largest referencing company in the U.K. for comprehensive reference checks. All students are required to have a U.K. based Guarantor or pay 12 month’s rent in advance.

With all successful reference checks, we provide Landlords with 12 months free Rent Warranty and legal cover (where permissible). Jackson & Co are one of only a few agents in Colchester that provide this.

Utility companies and the Council are advised of new tenants’ details, tenancy start dates and meter readings.

INVENTORIES & SCHEDULE OF CONDITION
All tenancies require a professional inventory which details not only the contents of your property but also its condition at the start and end of the tenancy. This is used if deposit deductions are argued by the tenant. Our staff are highly skilled and experienced in deposit negotiations and usually agree settlement ‘in house’.

We use an independent specialist company to complete these, which gives more ‘weight’ to the report, if any dispute proceeds to adjudication or Court.

FULLY MANAGED SERVICE
We collect the rent and pay this directly into your account via BACS and send statements.

Quarterly inspections are carried out and reports are issued to you directly.

We use an independent specialist company to do this, which is not normal for local agents. Not only is this a specialised service, but as they are independent, should any issues proceed to Court, their opinion is given more ‘weight’.

All reported maintenance issues are dealt with in a timely manner with quotes obtained from local contractors.

Tenants are also provided with a 24-hour emergency contact number so any major issues are not left to deteriorate and you know your property and your tenants are being looked after.

At the tenancy end, we will complete a ‘check-out’ to ensure the property is returned in the same condition as originally let, less fair wear and tear.

COMPLIANCE AND MEMBERSHIP:
Safe Agent, Property Ombudsman, Client Money Protection Insurance, Information Commissioners Office, Gas checks, Electric checks, Legionella checks, Fitness for Human Habitation, Risk Assessments, Right to Rent checks, Prescribed Information, Deposit Regulation, How to Rent guides, EPC, Smoke Alarm, Carbon Monoxide Alarms, House of Multiple Occupancy (HMO) Compliance, HMO License, GDPR, Section 3 Notice, Section 21 Notice and Section 8 Notice.s when vacant possession is obtained. This is a rare occurrence but should always be considered when renting your property.