Our mission is simple; To provide a service that is worry free with fully referenced tenants, guaranteed top market rents with a managed service that gives you total peace of mind. We understand your property is one of your largest and most valuable assets and know that you must have complete trust in us to provide a completely professional and trouble free let.
We also employ a Chinese Liaison office during the Student season as a large number of Students are from China. We are the only agency to do this.
We pride ourselves on being experts in our field and feel confident we can find you a quality tenant quicker than our competitors. Jackson & Co offer a fully managed service with the emphasis on the finer details. Thus, giving you total peace of mind that we will manage your property professionally.
Jackson & Co inform our clients about any changes in market conditions and housing legislation. Our tenancy agreements are regularly updated to encompass current practices and procedures and our staff attend legal courses regularly to keep abreast of the ever-changing compliance regulations. Our opening hours make us one of the hardest working agents in Colchester.
We invest heavily in marketing and advertising and have a recognised and respected brand. Your property will be marketed within hours of our valuation, (subject to all the data being provided) reducing the time that it is vacant.
As well as our distinctive 'To Let' boards, we advertise on all major portals and in local media. We have a unique interactive website and provide a ‘micro-site’ for all Landlords to share their property via social media with their friends and followers. Our ‘state of the art’ software allows new properties to be viewed by hundreds of applicants immediately via e-mail and SMS text.
Our office is uniquely placed near to the University which means we have applicants continuously walking into the office to enquire about accommodation. This ‘bucks the trend’ for the average letting agent as many completely rely on the internet to market properties. Our location also means that we can show the majority of properties any time of the day and at short notice.
Due to the amount of properties that we manage, we have a large dedicated team with several departments, so our office is always well manned and phone calls are not missed. We aim to offer the highest level of customer service.
Most of our business comes from referrals. We believe action speaks louder than words!
Thanks to our experience, knowledge, unique positioning within the local market and unrivalled demand, we regularly achieve higher and quicker rents than other local agents, especially with our student properties.
We use Homelet, the largest referencing company in the U.K. for comprehensive reference checks. All students are required to have a U.K. based Guarantor or pay 12 month’s rent in advance.
With all successful reference checks, we provide Landlords with 12 months free Rent Warranty and legal cover (where permissible). Jackson & Co are one of only a few agents in Colchester that provide this.
Utility companies and the Council are advised of new tenants’ details, tenancy start dates and meter readings.
INVENTORIES & SCHEDULE OF CONDITION
All tenancies require a professional inventory which details not only the contents of your property but also its condition at the start and end of the tenancy. This is used if deposit deductions are argued by the tenant. Our staff are highly skilled and experienced in deposit negotiations and usually agree settlement ‘in house’.
We use an independent specialist company to complete these, which gives more ‘weight’ to the report, if any dispute proceeds to adjudication or Court.
FULLY MANAGED SERVICE
We collect the rent and pay this directly into your account via BACS and send statements.
Quarterly inspections are carried out and reports are issued to you directly.
We use an independent specialist company to do this, which is not normal for local agents. Not only is this a specialised service, but as they are independent, should any issues proceed to Court, their opinion is given more ‘weight’.
All reported maintenance issues are dealt with in a timely manner with quotes obtained from local contractors.
Tenants are also provided with a 24-hour emergency contact number so any major issues are not left to deteriorate and you know your property and your tenants are being looked after.
At the tenancy end, we will complete a ‘check-out’ to ensure the property is returned in the same condition as originally let, less fair wear and tear.
COMPLIANCE AND MEMBERSHIP:
Safe Agent, Property Ombudsman, Client Money Protection Insurance, Information Commissioners Office, Gas checks, Electric checks, Legionella checks, Fitness for Human Habitation, Risk Assessments, Right to Rent checks, Prescribed Information, Deposit Regulation, How to Rent guides, EPC, Smoke Alarm, Carbon Monoxide Alarms, House of Multiple Occupancy (HMO) Compliance, HMO License, GDPR, Section 3 Notice, Section 21 Notice and Section 8 Notice.s when vacant possession is obtained. This is a rare occurrence but should always be considered when renting your property.
1.1 You will be able to access most areas of this Website without registering your details with us. Certain areas of this Website are only open to you if you register.
1.2 We may revise these terms and conditions at any time by updating this posting. You should check this Website from time to time to review the then current terms and conditions, because they are binding on you. Certain provisions of these terms and conditions may be superseded by expressly designated legal notices or terms located on particular pages of this Website. If you do not wish to accept any new terms and conditions after we have given notice, you should not continue to use this Website.
2.1 You are permitted to print and download extracts from this Website for your own use on the following basis: no documents or related graphics on this Website are modified in any way; no graphics on this Website are used separately from accompanying text; and no video is to be copied or modified in anyway no audio is to be copied or modified in anyway all of our copyright and trade mark notices and this permission notice appear in all copies. You may not use or exploit any part of this Website for commercial purposes
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3.1 While we endeavour to ensure that this Website is normally available 24 hours a day, we will not be liable if for any reason this Website is unavailable at any time or for any period.
3.2 Access to this Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control.
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5.3 You shall fully indemnify us for any loss or damage we or any of our group companies may suffer or incur as a result of your breach of clause 5.2.
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6.4 We may suspend or cancel your registration immediately at our reasonable discretion or if you breach any of your obligations under these terms and conditions.
7.1 While we endeavour to ensure that the information on this Website is correct, we do not warrant the accuracy and completeness of the material on this Website. We may make changes to the material on this Website, or to the products and prices described in it, at any time without notice. The material on this Website may be out of date, and we make no commitment to update such material.
7.2 The material on this Website is provided “as is” without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, we provide you with this Website on the basis that we exclude all representations, warranties, conditions and other terms which but for these terms and conditions might have effect in relation to this Website.
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9.2 If any provision of these terms and conditions is found by any court of competent jurisdiction to be invalid, the invalidity of that provision will not affect the validity of the remaining provisions which shall continue to have full force and effect.
9.3 Only the parties to these terms and conditions may seek to enforce them under the Contracts (Rights of Third Parties) Act 1999.
9.4 If you breach these terms and conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation in which you breach these conditions at any time.© 2022
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